Service Offerings

I offer strategic consulting and hands-on delivery services across Agile transformation, process optimization, quality assurance, and automation. Whether you need interim leadership, process design, or team capability building, I bring 20+ years of experience to drive measurable business impact.

How I Work

1

Discovery

Understand your challenges, goals, team dynamics, and current state through interviews and data analysis.

2

Assessment

Analyze processes, metrics, and pain points. Identify root causes and quick wins using evidence-based methods.

3

Strategy

Design a tailored improvement roadmap with clear milestones, KPIs, and measurable outcomes aligned to your business goals.

4

Execution

Hands-on implementation alongside your team. Coach, build, and deliver — not just advise from the sidelines.

5

Handoff

Transfer knowledge, document processes, and ensure your team can sustain improvements independently.

Engagement Models

Flexible engagement options tailored to your needs and timeline:

Agile Delivery

SAFe, RTE, assessments, coaching, PI planning

Agile Transformation & SAFe Implementation

Lead enterprise-wide agile transformations, including the setup of new Agile Release Trains (ARTs) and the implementation of SAFe from the ground up.

Interim Release Train Engineer (RTE)

Provide experienced RTE leadership for a fixed period to launch a new ART, stabilize a struggling program, or cover a critical gap in the delivery leadership team.

Agile Maturity Assessments

Conduct a comprehensive audit of your current Agile practices, team health, and delivery metrics to provide a clear roadmap for improvement.

Executive Agile Coaching

Coach leadership and C-level stakeholders on Lean-Agile principles, empowering them to become better servant leaders and make evidence-based strategic decisions.

Delivery Process Turnaround

Diagnose and resolve critical delivery bottlenecks, dependencies, and systemic impediments that are slowing down time-to-market and frustrating teams.

PI Planning Facilitation

Plan, design, and facilitate high-stakes, multi-team Program Increment (PI) Planning events to ensure strategic alignment and predictable value delivery.

Vendor Delivery Integration

Integrate external vendor teams into your internal Agile processes, establishing clear communication, dependency management, and reporting frameworks.

Custom Agile Framework Design

Design a tailored, hybrid Agile framework that fits your unique organizational context, moving beyond "one-size-fits-all" methodologies.

Process Management

SDLC design, metrics, risk, recovery

End-to-End SDLC Process Design

Design and implement a robust, scalable SDLC governance model that defines clear quality gates, roles, and responsibilities from ideation to deployment.

Metrics & OKR Implementation

Establish a data-driven decision-making culture by defining, implementing, and visualizing key delivery metrics (flow, predictability, quality) and aligning them with strategic OKRs.

Bottleneck Analysis & Throughput Optimization

Use Value Stream Mapping and flow analytics to identify systemic bottlenecks in your delivery process and implement targeted solutions to increase throughput.

Risk Management Framework Setup

Build and implement a proactive risk and issue management framework for complex programs, including dependency mapping and mitigation planning.

Blameless Post-Mortem Facilitation

Facilitate psychologically safe post-mortems for incidents or failed projects to uncover root causes and drive systemic improvements, not blame.

Cross-Functional Dependency Management

Map and establish a governance model for managing complex dependencies across multiple teams, departments, and external vendors.

Tool Consolidation & Migration Strategy

Develop a strategy to consolidate or migrate between project management tools (e.g., Jira to Azure DevOps), ensuring data integrity and minimal team disruption.

Project Recovery Service

Step in to assess a failing or "red" project, negotiate scope, stabilize the team, and create a realistic recovery plan to bring it back on track.

Quality Assurance

Test strategy, TMMi, team building, DevSecOps

Test Maturity Assessment (TMMi)

Conduct a formal or informal assessment of your organization's test maturity against industry models, providing a prioritized improvement roadmap.

Test Strategy & Transformation

Design and implement a new, risk-based master test strategy for a product or program, covering the entire testing pyramid and integrating seamlessly with CI/CD.

QA Team Building & Capability Uplift

Build a high-performing QA/SDET team from scratch or mentor an existing team to modernize its skills, with a focus on automation and shift-left practices.

Production Defect Root Cause Analysis

Lead a deep-dive analysis into a spike in production defects, identifying systemic weaknesses in requirements, development, or testing processes.

Performance & Load Testing Strategy

Design and implement a performance testing strategy to ensure your application can handle expected traffic loads and identify bottlenecks before they reach production.

UAT Program Design & Facilitation

Plan, structure, and facilitate a comprehensive User Acceptance Testing (UAT) program, including coordinating business users and managing feedback.

Quality & Testing Integration (DevTestOps)

Advise on and help implement the integration of testing tools and practices into your CI/CD pipeline.

Quality Metrics & Dashboarding

Define a set of actionable quality metrics (e.g., DRE, DCE, Automation ROI) and build dashboards to make quality visible to all stakeholders.

Automation (QA, Processes, Flows, Jira, n8n)

Frameworks, CI/CD, Jira workflows, n8n

Test Automation Architecture & Framework Design

Architect a scalable, maintainable, and robust test automation framework (UI/API) tailored to your specific tech stack and application needs.

Legacy Test Automation Overhaul

Rescue and refactor a fragile, flaky, or unmaintainable test automation suite to make it reliable and valuable again.

CI/CD Pipeline Quality Integration

Design and implement the "quality" stage of your CI/CD pipeline, determining what tests to run, when, and defining pass/fail criteria for deployment.

Jira/Confluence Workflow Engineering

Design and build complex, custom workflows, automation rules, and permission schemes in Jira and Confluence to optimize your team's way of working.

n8n Workflow Automation for Business Ops

Build custom, low-code automations with n8n to connect your business tools (e.g., Jira, Slack, Google Sheets, CRMs), eliminating manual data entry and repetitive tasks.

Requirements-to-Test Traceability Automation

Implement automated traceability between requirements/user stories and test cases using Jira integrations to ensure complete test coverage and simplify compliance.

Executive Reporting Automation

Create automated, real-time dashboards and reports that aggregate data from multiple sources (Jira, test tools, CI/CD) for executive-level visibility.

Build vs. Buy Analysis for QA Tools

Conduct a strategic analysis to recommend whether to build a custom in-house testing tool or purchase a commercial solution, based on your long-term needs.

Business Analysis & Product Management

Discovery, OKRs, requirements, GTM strategy

Product Discovery & Inception Facilitation

Design and facilitate a structured product discovery workshop to align stakeholders, define the product vision, and validate assumptions before any code is written.

Requirements Crisis Intervention

Step into a project where requirements are unclear or constantly changing, to document, prioritize, and establish a controlled requirements management process.

OKR Definition & Value Stream Mapping

Work with leadership to translate high-level business goals into measurable OKRs and map them to the value streams that will deliver them.

Market & Competitor Analysis for Product Strategy

Conduct a structured analysis of the market landscape and competitors to inform product roadmap decisions and identify new opportunities.

User Story Splitting & Refinement Coaching

Coach your product teams on advanced techniques for splitting large epics into thin, valuable, and testable user stories that can be delivered quickly.

Backlog Audit & Healthy Reset

Perform a deep audit of a neglected or chaotic product backlog, cleaning up old items, re-prioritizing based on value, and establishing a clear structure for future refinement.

Go-to-Market (GTM) Strategy & Launch Support

Partner with marketing and sales to define and execute the GTM strategy for a new feature or product, ensuring a successful market launch.

Non-Functional Requirements (NFR) Definition

Facilitate the elicitation and documentation of critical non-functional requirements (performance, security, scalability) that are often missed.

Let's Talk About Your Needs

Whether you're looking to hire a full-time leader or engage a consultant for a specific challenge, I'm ready to discuss how my expertise can help.